Case Studies

BUSINESS INTELLIGENCE FOCUS AREA:

Corporate Performance

RestaurantLink

RestaurantLink, one of the nation's largest and most innovative service providers to restaurant operators, provides a wide range of supplier services, specializing in contract purchasing, operational management, financial support, rebate tracking, reporting and technology services. Clients include independent, multi-unit, multi-concept, regional franchise restaurants, family owned, and publicly traded suppliers.

RestaurantLink relies on multiple remote data-gathering systems to furnish up-to-the minute competitive pricing. The data arrives via various non-compatible sources and processing the data is a cumbersome, time-consuming process. The company requires complex reporting capabilities to segment the data and generate custom reports accessible by sales staff, and to furnish proposals to customers.

RestaurantLink selected VisualSmart to streamline their data collection and reporting workload. VisualSmart automatically collects and aggregates data from various offsite sources and adds it to the data warehouse. VisualSmart uses the data to build and deliver an array of specialty on-demand reports and customer proposals.

No more tedious by-hand data comparisons for RestaurantLink—VisualSmart does it all in real time. By integrating VisualSmart into an existing salesforce.com implementation, RestaurantLink users can access VisualSmart reports from within salesforce.com, and instantly generate customer proposals. Customers can make critical buying decisions based on up-to-the-minute pricing.

"Synergex was able to solve our analysis and reporting needs with their proprietary VisualSmart business intelligence application. VisualSmart aggregates the data and delivers the real-time information our customers need for critical decisions. It's all good!"

Richard King
President